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Providence Staffing is Hiring an IT Help Desk Technician Near Omaha, NE
Providence Staffing’s IT client is seeking a detail-oriented and resourceful IT Help Desk Technician to support the technology infrastructure at the Rogue Blue Software Development Factory located on Offutt AFB. In this role, you will be responsible for maintaining, upgrading, and efficiently managing both software and hardware systems. The ideal candidate will have a knack for problem-solving and a commitment to quick and effective resolution of technical issues, ensuring that our operations run smoothly without interruption. Must have an active Top Secret Clearance.
Key Responsibilities:
- System Installation and Configuration:
- Install, configure and upgrade software and hardware systems
- Manage network servers and technological tools to ensure optimal performance
- Account and Workstation Management:
- Set up user accounts and workstations
- Monitor system performance and ensure compliance with specified requirements
- Troubleshooting and Maintenance:
- Identify, diagnose, and resolve software and hardware failures
- Respond to network issues and system outages, restoring functionality and minimizing downtime
- Security and Safety:
- Implement and maintain security measures, such as access controls, backups, and firewalls
- Upgrade systems with the latest releases and models to bolster network security
- Training and Development:
- Develop and refine technical expertise within the team
- Train staff on new technologies and systems to enhance capabilities and service delivery
Qualifications:
- Proven experience as an IT Help Desk Technician or similar role (1 years preferred)
- Strong knowledge of system security practices, including intrusion detection systems and data backup/recovery
- Proficient with various operating systems and platforms (Windows, macOS, Linux)
- Adept in resourcefulness and problem-solving
- Excellent interpersonal and communication skills
- Associate degree or higher in Computer Science, Information Technology, or related field (preferred)
- CompTIA Security certification (preferred)
Compensation:
The salary range for this position is $55,000 to $60,000 per year based on experience and qualifications.
Job Summary
Full Time
$49k-61k (estimate)
04/20/2024
06/02/2024
get2worknow.com
Columbus, GA
<25
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The job skills required for IT Help Desk Technician include Help Desk, Problem Solving, Operating System, Computer Science, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Technician. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Help Desk Technician job description and responsibilities
A help desk technician responds to customer queries to provide technical assistance.
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They help troubleshoot software and hardware concerns.
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To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.
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Working with computer vendor technical support desks and allied services as per the organizational procedures.
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Determine the best solution based on the issue and details provided by customers
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Help Desk Technician jobs
Practice fixing common computer problems.
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Help desk technicians need a deep understanding of computer hardware and software.
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A good help desk technician has the right balance of knowledge, communication skills, and patience.
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Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree.
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The Desktop Support Technician salary can range widely depending on their experience, location and other factors.
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Step 3: View the best colleges and universities for IT Help Desk Technician.
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